Team Collaboration

Inviting Team Members and Managing Roles

Collaborate effectively by inviting team members and setting appropriate permissions. Adding Team Members Step 1: Send Invitations 1. Navigate to Settings → Team 2. Click "Invite Member" 3. Enter their email address 4. Select their role (see below) 5. Add a personal message (optional) 6. Click "Send Invitation" Step 2: Team Member Accepts - They receive an email with an invitation link - Click the link to create their account - They're automatically added to your organization User Roles & Permissions Owner - Full system access - Manage billing and subscription - Add/remove users - Delete organization - Change organization settings Administrator - Manage team members (except Owner) - Create and manage all bids - Upload and manage documents - Configure templates and settings - View analytics and reports Bid Manager - Create and manage bids - Upload documents - Use templates - View tender opportunities - Cannot manage team members or billing Contributor - View and edit assigned bids - Upload documents to specific bids - Use templates - Cannot create new bids or manage team Viewer - Read-only access - View bids and tenders - Cannot edit or create content - Useful for executives or consultants Best Practices Assign Roles Based on Responsibility - Keep number of Owners minimal (1-2) - Administrators for senior bid team - Bid Managers for active proposal writers - Contributors for subject matter experts - Viewers for stakeholders and reviewers Use Teams for Large Organizations - Create teams for different divisions - Assign tenders to specific teams - Track team performance separately Set Clear Workflows - Define who creates bids - Establish review processes - Assign responsibility for compliance checking - Designate final approvers Managing Team Activity Activity Log - View who's working on each bid - Track document uploads and changes - Monitor compliance status - See submission history Notifications Team members are notified when: - Assigned to a bid - Bid status changes - Comments are added - Deadlines are approaching Collaboration Features - Comments: Discuss specific sections - @Mentions: Tag team members for attention - Version History: Track changes over time - Task Assignment: Assign specific sections to team members

Billing and Subscription Management

Understand your GovBid subscription and manage billing with ease. Subscription Plans Free Trial - 14 days, no credit card required - Create up to 3 bids - Upload 50MB of documents - Access to all features Starter Plan - $99/month - 10 bids per month - 1GB document storage - 5 team members - Email support Professional Plan - $299/month - Unlimited bids - 10GB document storage - 15 team members - Priority support - Advanced analytics Enterprise Plan - Custom pricing - Unlimited everything - Dedicated account manager - Custom integrations - Training and onboarding - SLA support Managing Your Subscription View Current Plan 1. Go to Settings → Billing 2. See your current plan, usage, and billing date Upgrade/Downgrade 1. Click "Change Plan" 2. Select your new plan 3. Changes take effect immediately 4. Prorated billing automatically calculated Cancel Subscription - Your data is retained for 30 days - Can reactivate anytime - No cancellation fees Payment Methods Accepted Payment Methods: - Credit card (Visa, Mastercard, Amex) - Direct debit - Invoice (Enterprise plans only) Update Payment Method: 1. Go to Settings → Billing 2. Click "Update Payment Method" 3. Enter new card details 4. Save changes Invoices & Receipts Access Invoices: - Available in Settings → Billing → Invoice History - Download PDF for your records - Includes ABN and GST information Tax Information: - All prices in AUD - GST included for Australian customers - Annual subscriptions available (save 10%) Usage Monitoring Track Your Usage: - Bids created this month - Document storage used - Team member count - API calls (if applicable) Usage Alerts: - Email notification at 80% of limit - Upgrade prompt at 90% - Automatic upgrade option available Enterprise Billing For Enterprise plans: - Annual contracts available - Purchase order support - Net 30 payment terms - Multi-year discounts - Custom billing arrangements Contact Us: - Email: billing@govbid.com.au - Phone: 1300 GOV BID - Live chat support