Understand your GovBid subscription and manage billing with ease.
Subscription Plans
Free Trial
- 14 days, no credit card required
- Create up to 3 bids
- Upload 50MB of documents
- Access to all features
Starter Plan - $99/month
- 10 bids per month
- 1GB document storage
- 5 team members
- Email support
Professional Plan - $299/month
- Unlimited bids
- 10GB document storage
- 15 team members
- Priority support
- Advanced analytics
Enterprise Plan - Custom pricing
- Unlimited everything
- Dedicated account manager
- Custom integrations
- Training and onboarding
- SLA support
Managing Your Subscription
View Current Plan
- Go to Settings → Billing
- See your current plan, usage, and billing date
Upgrade/Downgrade
- Click "Change Plan"
- Select your new plan
- Changes take effect immediately
- Prorated billing automatically calculated
Cancel Subscription
- Your data is retained for 30 days
- Can reactivate anytime
- No cancellation fees
Payment Methods
Accepted Payment Methods:
- Credit card (Visa, Mastercard, Amex)
- Direct debit
- Invoice (Enterprise plans only)
Update Payment Method:
- Go to Settings → Billing
- Click "Update Payment Method"
- Enter new card details
- Save changes
Invoices & Receipts
Access Invoices:
- Available in Settings → Billing → Invoice History
- Download PDF for your records
- Includes ABN and GST information
Tax Information:
- All prices in AUD
- GST included for Australian customers
- Annual subscriptions available (save 10%)
Usage Monitoring
Track Your Usage:
- Bids created this month
- Document storage used
- Team member count
- API calls (if applicable)
Usage Alerts:
- Email notification at 80% of limit
- Upgrade prompt at 90%
- Automatic upgrade option available
Enterprise Billing
For Enterprise plans:
- Annual contracts available
- Purchase order support
- Net 30 payment terms
- Multi-year discounts
- Custom billing arrangements
Contact Us:
- Email: billing@govbid.com.au
- Phone: 1300 GOV BID
- Live chat support